Question 1

Is there a free plan?

Accepted Answer

Yes. The Free plan supports 1 active event with up to 50 guests — no credit card required. Upgrade any time as your events grow.

Question 2

What file formats are supported for importing guests?

Accepted Answer

You can import guest lists via CSV or Excel (.xlsx). Our system parses both formats automatically, including custom column headers.

Question 3

How does QR code check-in work?

Accepted Answer

Each guest receives a unique QR code with their invitation. At the door, staff scan it with any camera-equipped device — no dedicated hardware or app downloads required.

Question 4

Which channels can I use to send invitations?

Accepted Answer

The Free plan supports email delivery. Upgrading to Pro unlocks WhatsApp and SMS — the channels with the highest open rates for Indonesian audiences.

Question 5

Can I use a custom HTML invitation template?

Accepted Answer

Yes. Upload your own branded HTML template or let our AI generate one for you. Guest names and QR codes are embedded automatically.

Question 6

Can I export attendance data?

Accepted Answer

Yes. Export a full attendance report to Excel at any point — every check-in, group, and timestamp included. No manual work required.

Question 7

Do guests need to install an app?

Accepted Answer

No. Guests simply receive their QR code via email or WhatsApp. Staff check-in is handled from any browser — nothing to download on either side.

Question 8

Which languages does Evently support?

Accepted Answer

The platform supports English, Mandarin Chinese, and Bahasa Indonesia. You can set a default language per event, and guests receive their invitation in their preferred language.

Let’s make your next event seamless.